Customer HelpDesk
Call:
+91 22 6670 9201
Fax:
+91 22 6670 9292
Email:
services@aceindia.com
Contact Us
- Corporate Office
- Ace Derivatives & Commodity Exchange Ltd
Infinity IT park, 4th Floor, Building No.4,
B-Wing, General AK Vaidya Marg,
Dindoshi, Malad (E),
Mumbai 400097.
Phone No: +91 22 6670 9200
- Ace Derivatives & Commodity Exchange Ltd
- Business Development
-
Name
Region
E Mail
Mobile
Selven Rodrigo
National Head
+91 9820347137
Saurabh Raheja
Maharashtra, Goa & MP
+91 9769474419
Nishant Dixit
Delhi, Punjab & Haryana
+91 9582901299
Amit Kumar Sharma
West Bengal & UP
+91 9836090111
Kaushal Mehta
Gujarat & Rajasthan
+91 9825008590
Pragadish Iyer
Tamil Nadu & Kerala
+91 8939943789
Bhanu Prakash
AP & Karnataka
+91 8886859555
-
- Branch Offices
-
Branch
Address
Phone
Delhi
Ace Derivatives and Commodity Exchange,
703, 7th floor, Block-A
Naurang House,
21, K.G Marg, Cannaught Place,
New Delhi-110001+91 9582901299
Jaipur
Ace Derivatives and Commodity Exchange,
M-1 Eden Garden Building,
10 Bajaj Nagar Enclave (Extn.)
Jaipur-302017 (Raj.)+91 8875555821
Ahmedabad
Ace Derivatives and Commodity Exchange,
Rawat Ni Wadi, Near Central Bank Of India, Gandhi Road,
Ahmedabad 380001+91 9825008590
Kolkatta
Ace Derivatives and Commodity Exchange,
Punjab House, 2nd floor,
P -39 Princep Street,
Kolkata - 700072.+91 9836090111
-
- Membership
-
Phone No.
Fax No.
Email ID
+91 22 6670 9254
+91 22 6670 9290
-
- Customer Service
-
Phone No.
Fax No.
Email ID
+91 22 6670 9201
+91 22 6670 9292
- Services Timelines
Login Related
Monday to Friday
Saturday
Remarks
Activities
From
To
From
To
Creation of Ace Trader (TWS) User ID
8:30 AM
5:30 PM
9:30 AM
2:30 PM
All requests received within the prescribed timelines would be attended to on the same day. Requests received after the cut off time shall be processed on the next trading day*
Creation of C&S User ID
Deletion of Ace Trader (TWS) User ID
Reset of Ace Trader (TWS) Password
Reset of VPN Password
Reset of FTP Password
Reset of C & S Password
-
Clearing and Settlement Related
Monday to Friday
Saturday
Remarks
Activities
From
To
From
To
Fixed Deposit Receipt placement as Collaterals
8:30 AM
6:00 PM
9:30 AM
2:30 PM
All requests received within the prescribed timelines would be attended to on the same day. Requests received after the cut off time shall be processed on the next trading day*
Bank Guarantee placement as Collaterals
Manual Bank Transaction - Cash Collateral
RTGS - Cash Collateral
-
Technology Related
Monday to Friday
Saturday
Remarks
Activities
From
To
From
To
Installation of VSAT
8:30 AM
7:00 PM
9:30 AM
2:30 PM
All requests shall be accepted within the prescribed timelines. Completion of activity shall be as per the timelines given by the IT partner*
Installation & Configuration of Leased line
*Subject to completion of all documentation and compliance requirements. All requests would be handled on a best effort basis
-
- Market Operations
-
Activity
Phone No.
Fax No.
For Setting Turnover Limits, Position Square off, Setting Single Order Limit, Cancellation of Order etc.
+91 22-66709248
+91 22-66709293
-
- Investor Relations
- Manish Jain
Company Secretary,
Ace Derivatives & Commodity Exchange Ltd
Infinity IT park, 4th Floor, Building No.4,
B-Wing, General AK Vaidya Marg,
Dindoshi, Malad (E),
Mumbai 400097.
Phone No: +91 22 6670 9200
E - Mail: manish.jain@aceindia.com
Registrar and Transfer Agents
Link Intime India Pvt. Ltd.
211, Sudarshan Complex,
Nr Mithakhali Under Bridge,
Navrangpura,
Ahmedabad 380009
Phone No. : +91 79 2646 5179
- Manish Jain